Privacy Policy

Last updated: May 2026

This Privacy Policy explains how Buy Premium Cigars (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit or make a purchase from buypremiumcigars.co.uk (the “Site”).

We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Business name: Buy Premium Cigars
Website: https://buypremiumcigars.co.uk
Contact email: sales@buypremiumcigars.co.uk

If you have any questions about this policy or how we handle your data, please contact us at the email above.

2. What Data We Collect

When you use our Site, we may collect the following personal data:

a) Data you provide directly

Name, when placing an order or creating an account
Email address, for order confirmations, account management, and (if opted in) marketing communications
Postal/delivery address, to fulfil and deliver your order
Phone number, if provided, for delivery or customer service purposes
Payment information, processed securely via our payment provider; we do not store full card details on our servers

b) Data collected automatically

IP address and browser/device information, collected via cookies and server logs
Pages visited and actions taken on the Site, via analytics tools
Cookie data, see Section 7 for full details

c) Age verification data

As we sell age-restricted tobacco products, we may collect your date of birth to verify that you are 18 or over before allowing access to the Site or completing a purchase. This data is used solely for verification purposes.

3. How We Use Your Data

We use your personal data for the following purposes:

Purpose	Legal Basis (UK GDPR)
Processing and fulfilling your order	Performance of a contract (Art. 6(1)(b))
Sending order confirmations and updates	Performance of a contract (Art. 6(1)(b))
Managing your customer account	Performance of a contract (Art. 6(1)(b))
Age verification (18+ check)	Legal obligation (Art. 6(1)(c))
Sending marketing emails (if opted in)	Consent (Art. 6(1)(a))
Improving our Site via analytics	Legitimate interests (Art. 6(1)(f))
Complying with legal and regulatory obligations	Legal obligation (Art. 6(1)(c))
Fraud prevention and security	Legitimate interests (Art. 6(1)(f))

4. How Long We Keep Your Data

We only retain your personal data for as long as necessary:

Order and transaction records: 7 years (required for UK tax and accounting purposes)
Customer account data: For as long as your account is active, plus 2 years after your last interaction
Marketing consent records: Until you withdraw consent, plus 1 year
Age verification records: 12 months from the date of verification
Analytics and cookie data: As specified in our Cookie Policy (Section 7)

When data is no longer needed, we securely delete or anonymise it.

5. Who We Share Your Data With

We do not sell your personal data. We may share it with trusted third parties only where necessary:

Payment processors (e.g. Stripe, PayPal), to securely process your payment
Delivery and courier services, to fulfil and ship your order
Email service providers, to send transactional and marketing emails
Analytics providers (e.g. Google Analytics), to understand how our Site is used
Age verification providers, to verify customer age where required
Legal and regulatory authorities, where required by law

All third parties are required to handle your data securely and in accordance with UK GDPR.

6. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

Right of access, request a copy of the data we hold about you
Right to rectification, ask us to correct inaccurate or incomplete data
Right to erasure, ask us to delete your data (“right to be forgotten”), subject to legal retention requirements
Right to restrict processing, ask us to limit how we use your data
Right to data portability, receive your data in a structured, machine-readable format
Right to object, object to processing based on legitimate interests or for direct marketing
Right to withdraw consent, where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, contact us at sales@buypremiumcigars.co.uk. We will respond within 30 days.

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO)

7. Cookies

Our Site uses cookies, small text files stored on your device, to make the Site work, and to help us improve it.

Types of cookies we use:

Cookie type	Purpose	Can you opt out?
Essential	Required for the Site to function (e.g. shopping cart, login)	No, these are necessary
Analytics	Help us understand how visitors use the Site (e.g. Google Analytics)	Yes
Marketing	Used to show relevant ads and track campaign performance	Yes
Preferences	Remember your settings and choices	Yes

When you first visit our Site, you will be shown a cookie consent banner. You can accept all cookies, reject non-essential cookies, or manage your preferences at any time via the cookie settings link in our footer.

8. Age Restriction

Our products are restricted to persons aged 18 years and over. By using this Site, you confirm that you are at least 18 years old. We use age verification measures to prevent underage access and purchase. We do not knowingly collect personal data from individuals under the age of 18.

9. Data Security

We take the security of your personal data seriously. We use appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. These include:

SSL/TLS encryption on all data transmitted to and from the Site
Secure, access-controlled hosting environments
Regular security reviews and updates

However, no method of transmission over the internet is 100% secure. If you have concerns about the security of your data, please contact us.

10. Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and recommend you review their privacy policies before providing any personal data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.